Tourism Ireland today launched details of its marketing plans to promote the island of Ireland overseas in 2014 and beyond, at an event attended by Tourism Minister Leo Varadkar and tourism industry leaders from around Ireland. The organisation aims to build on this year’s growth in overseas tourism and to welcome 25.6 million visitors to the island over the coming three years – contributing some €12.6 billion to the economies, north and south.
Building on recent successes and sustaining growth into the future is at the heart of this ambitious three-year journey. The plans will see Tourism Ireland prioritise those markets that offer the best return on investment, in terms of holiday visitors and revenue i.e. North America and Mainland Europe. Ireland’s ‘best prospect’ visitors will be targeted more closely – with distinctive holiday experiences, events and special offers tailored to their interests and designed to trigger their ‘must go now’ impulses. Tourism Ireland will get them talking about Ireland among their colleagues and friends and then sharing those conversations online – by harnessing the growing power of social media, as well as the most effective digital and traditional channels, to deliver regular ‘new news’ about Ireland.
2014 looks set to be another exciting year for tourism, with major events like Limerick City of Culture, the ‘Grande Partenza’ or ‘Big Start’ of the Giro d’Italia, as well as the Croke Park Classic, when the University of Central Florida takes on Penn State in their college football season opener. Promoting the Wild Atlantic Way, Ireland’s first long-distance touring route stretching all the way from the Inishowen Peninsula in Co Donegal to Kinsale in Co Cork, will be a major focus of Tourism Ireland’s activity around the globe in 2014.
Speaking at the launch, Minister for Transport, Tourism and Sport, Leo Varadkar, said: “Our tourism industry is firmly on the right track and growing again. There has been a +16% increase in overseas visits since the change in government. Helped by The Gathering this year, we have seen record visitor numbers from North America, and a +26% increase in air capacity from the US and Canada. Key Government measures like the 9% VAT tourism rate and the suspended air travel tax will help us to build on this over the next three years. Next year, we have new initiatives like the Wild Atlantic Way; and we will host the Giro d’Italia cycle race and the biggest American college football game ever held in Ireland. 2014 promises to be a lot of fun, and we can look forward to welcoming more people from around the world.”
Latest estimates indicate that, by year end, 8 million people will have visited the island of Ireland in 2013, representing a +7.2% increase over 2012, with growth recorded from all market areas. Revenue generated by international visitors is expected to be approximately €3.64 billion, a +6% increase over last year. Niall Gibbons, CEO of Tourism Ireland, said: “2013 is set to be a record year for visitor numbers from North America, Germany, France and Spain, as well as from our long-haul markets – with Australia and New Zealand in particular driving that growth. This year, we rolled out our ‘GB – Path to Growth’ strategy, targeting new audiences in Britain; so the return to growth in GB visitor numbers is also good news. The major focus of Tourism Ireland’s promotions throughout the year has been the Gathering Ireland, the biggest and most ambitious tourism-led event ever held in Ireland. Tourism Ireland undertook a packed programme of promotions right throughout the year, to highlight the Gathering to the 70 million people across the world who feel linked by family, friends or otherwise with Ireland.”
2014 and beyond
Tourism Ireland’s targets for 2014-16 will see the island of Ireland welcome 8.9 million visitors per year by 2016, representing growth of +12% over 2013. This will include almost 4.3 million holidaymakers (+15% over 2013). Commenting on the year ahead, Niall Gibbons said: “Next year, we will place a major focus on highlighting the Wild Atlantic Way. We believe this exciting new tourism experience – showcasing the spectacular scenery and unique culture of the west coast – will have tremendous appeal in our markets around the world. We will promote key events, including Limerick City of Culture, the ‘Grande Partenza’ of the Giro d’Italia and the Croke Park Classic, encouraging prospective travellers to ‘book now’. We will also capitalise on important access developments – maximising the promotion of new, as well as existing, flights and sailings to continue to grow overseas tourism to Ireland.”
Access developments for next year include new Aer Lingus flights from San Francisco, Toronto, Mainland Europe and GB; new Irish Ferries sailings from Holyhead and Cherbourg; Ryanair’s expansion from Mainland Europe and GB; as well as other new air routes like Westjet’s flight from Newfoundland in Canada.
In 2014, Tourism Ireland will continue to leverage its strength in digital and social media. The organisation is now the second most popular tourism board in the world (after Australia) on Facebook, with over 1.9 million fans around the world; and the number one tourism board on YouTube. Emerging markets of high potential will also be targeted, including the BRIC (Brazil, Russia, India and China) countries; Tourism Ireland will have representation in Brazil and Russia for the first time ever in 2014.
Chairman Brian Ambrose (left) and CEO Niall Gibbons, at the launch of Tourism Ireland’s marketing plans 2014-2016 in Dublin.
Further media information:
Sinéad Grace, Tourism Ireland
Tel: 087-685 9027
NOTES TO EDITORS
Tourism Ireland’s Focus in 2014
Tourism Ireland has identified a number of strategic areas to underpin its promotional activity in 2014 and grow visitor numbers from overseas in 2014 and beyond. These include:
With resources more constrained than ever, for reasons that are well understood, Tourism Ireland will allocate resources strictly on the basis of market potential – with greatest investment in markets which deliver the best return, in terms of holidaymaker numbers and revenue i.e. North America and Mainland Europe. The organisation will have a busy programme of promotions in Britain, which remains our largest market in terms of overall visitor numbers; and new and emerging markets of high potential will be targeted, including Brazil and Russia, where Tourism Ireland will have representation for the first time ever in 2014.
Targeting our ‘Best Prospects’
The segmentation of consumers in our markets – introduced successfully during 2013 in Britain and the United States – will brolled out across all markets in 2014, beginning with Germany, France, Canada and Australia. Tourism Ireland will target three key audiences, which represent the highest potential for Ireland. These are: ‘Social Energisers’ (a younger, fun-loving audience looking for an exciting time in a vibrant destination); ‘Culturally Curious’ (an older audience, wishing to explore new places and broaden their minds); and ‘Great Escapers’ (an audience interested in rural holidays, wishing to ‘take time out’).
Niche segments will also be targeted – including golfers, business and incentive visitors.
Leveraging Strong Tourism Image of Ireland
Interest in visiting the island of Ireland remains high in our top international tourism markets. Nonetheless, achieving ‘stand out’ for Ireland among the hundreds of holiday choices on offer for travellers everywhere will be critical to meeting Tourism Ireland’s targets. The organisation will highlight unique and distinctive holiday experiences that resonate with potential visitors, encouraging them to visit now with timely and topical events, special offers and reasons to book as soon as possible.
Strengthening Engagement with Potential Holidaymakers
Capturing the attention of prospective holidaymakers is essential in order to ensure ‘stand-out’. Tourism Ireland will connect with, and deepen, its engagement with those potential visitors, ensuring its messages stand out more than ever – to influence them to choose Ireland as their holiday destination. Digital and social media will be especially important in developing new ways of reaching, and connecting more frequently, with target audiences. Communications will be targeted more closely to their particular needs and interests, and those of their friends (particularly on social media), and will have ‘share-ability’ to ensure greater reach. Topical messages and special offers that will trigger ‘book now’ impulses will be communicated on a regular basis – whether it’s highlighting an upcoming U2 concert in Dublin, golf around a ‘Major’ win by one of our golfing champions, or ‘surf’s up’ on the west coast.
Collaboration with other agencies and with the commercial tourism sector will be critical to the continued growth of overseas tourism, and to the success of Tourism Ireland’s marketing plans 2014-2016. In 2014, Tourism Ireland will secure 10,000 promotional engagements for Irish tourism enterprises and trade partners overseas – to help them do business overseas and facilitate them to ‘close the sale’, particularly in the digital space. The organisation will work with airlines, airports and other key partners, to identify and help close gaps in air services to Ireland, stimulate new flights and jointly promote existing routes.